In a world of constantly evolving consumer behavior, one thing that will never change is the universal eye roll at the use of bad elevator music in the phone channel, and the perception of poor service it conveys.
Captivate freemium is a FREE, “music only” service for cloud based/IP phone systems, with a choice of four popular genres of the freshest royalty free music mixes ever, with tracks added monthly!
Always On!
Switch on the ability to instantly activate any choice of premium brand experience enhancements – Fresh content, timed holiday greetings, custom voice packages, emergency customer announcements, timed promotions … or Christmas wishes at years end.
How it works
- Custom automation script per call queue / client branch.
- Full remote support with service failure alarms.
- Cloud based – No hardware required.
- 5 minute phone system configuration
- Secure https audio file source.
Register below
Include your phone system make and model and we will send you activation instructions and the software script required by your phone system supplier or IT department.
**Disclaimer: Custom voice messages on hold are proven to be more effective at influencing purchasing decisions and strengthening brand awareness than any form of music on its own.